Whatsapp does not show message content or reply option

Discussion in 'Apple Watch Apps' started by d1000, Nov 24, 2017.

  1. d1000

    d1000 New Member

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    Hi, my iWatch version 3 does not show the content of whatsapp messages. Just the desmiss option appear and who sent the message for you. Notifications appear to be ON and don't undersand why does it happen.

    Anyone saw this behavior?

    Thxs
    D1000
     
  2. twerppoet

    twerppoet Well-Known Member

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    Whatsapp does not have support for the AppleWatch, so all you are able to see are the notifications that you would normally see on your iPhone, redirected to the watch. Pretty much any app’s notifcations can be enabled on the watch, but only apps with actual support for the watch can do more than that.

    In the App Store, when you look just below the Preview pictures you can see what devices are supported by an app. In the case of Whatsapp, only iPhones are supported.

    6349BCCB-E378-4199-993E-4FCFCDB4F904.jpeg
     
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  3. J. A.

    J. A. Well-Known Member

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    Although WhatsApp isn’t available as Apple Watch app, you should still be able to view messages received on your iPhone. In the Watch app on your iPhone, go to Notifications. In “Mirror iPhone Alerts from”, enable WhatsApp, if it isn’t yet.

    Also, in Whatsapp itself on the iPhone, go to Settings - Notifications. Enable “Show Preview”.

    If you’ve already done this, and it still doesn’t work, try restarting your iPhone and Apple Watch. Maybe that will help getting the messages to the AW.
     
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  4. scifan57

    scifan57 Administrator Staff Member

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    Maybe now, with the introduction of the Apple Watch 3 with its cellular capabilities, we'll see a WhatsApp update that supports the latest generation Apple Watch. Whether or not we do, however, is up to the WhatsApp app developers.
     
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  5. d1000

    d1000 New Member

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    The thing is that my friend with iwatch1 have the message content and options to reply.
    The options to reply and read the message itself does not appear on mine. The photo is an actual example of his iwatch
     

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  6. twerppoet

    twerppoet Well-Known Member

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    That’s interesting.

    Different countries have different App Stores. I suppose it’s possible Whatsapp has a full watch component in a different store. It doesn’t in the U.S. App Store, and I am unware of anyway to add the capablitly to the app.

    The only other thing I can think of is that they may have breifly had AppleWatch support, and your friend still has an older version installed. That seems unlikely as well, but I have no other explanation. It won’t be just because you friend has an older version watch, it would have to be an older verion app as well.
     
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  7. J. A.

    J. A. Well-Known Member

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    Did you take a look at your settings, or did you restart your devices?

    Also make sure your iPhone, the WhatsApp app and your Apple Watch are up to date.

    When you receive a notification, tap the message to open it. Maybe you’ll get the option to reply when you do that.

    @twerppoet
    WhatsApp has worked this way since watchOS 2. There’s no app that supports the AW, but it has always been possible to see messages, and to reply to them, not only in Austria, but also in the USA, afaik. They call it “limited support for the Apple Watch”.
    Here’s a screenshot from the app in the Austrian App Store:
    9167120C-C94D-4B81-AFF0-6B17E303D32F.jpeg
    And this is what it looks like on an AW (2nd generation):
    DB4C1B42-F194-4A2C-B9AC-F12D94F81052.jpeg
    1713A327-1E67-43E6-8FF3-D743A79B17C7.png
     
    Last edited: Nov 26, 2017
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  8. scifan57

    scifan57 Administrator Staff Member

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    According to WhatsApp, you can reply to received messages on the Apple Watch but cannot initiate new messages.
     
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  9. J. A.

    J. A. Well-Known Member

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    Exactly.
     
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  10. twerppoet

    twerppoet Well-Known Member

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    Thanks for the info. I stand (sitting actually) corrected.
     
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  11. scifan57

    scifan57 Administrator Staff Member

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    You're welcome.
     

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