Not recording!

Discussion in 'Apple Watch Fitness and Health' started by jam5971, Jan 7, 2016.

  1. jam5971

    jam5971 Member

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    Bit of a strange one. I've been on my feet all morning but my watch reckons I've not been standing! It has recorded calories and minutes exercise, along with distance travelled though.

    Anyone else experienced this?


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  2. scifan57

    scifan57 Administrator Staff Member

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    Are the standing hours missing from the activity app on your iPhone as well as the Apple Watch itself? Have you tried rebooting your Apple Watch? To reboot, press and hold both the Digital Crown and side button until the Apple logo appears, then release both buttons. Let us know if that helps.
     
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  3. jam5971

    jam5971 Member

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    The watch matches the phone. I did do a reboot just before I posted on here. It's now working, possibly down to the reboot. A bit strange for it to still record calories burnt and exercise minutes, you'd think it would stop the lot full stop! Let's hope it's a one off.

    Thanks


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  4. scifan57

    scifan57 Administrator Staff Member

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    Did you recently un-pair and re-pair your Apple Watch? Sometimes that can cause problems with the Activity app.
     
  5. twerppoet

    twerppoet Well-Known Member

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    The watch is no different from any other computing device. It will occationally need a reset/restart/reboot to keep working reliably. I try to do this at least once a week. Also, if the watch or iPhone show any strange behavior or act sluggish, I reset both.
     
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  6. jam5971

    jam5971 Member

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    Not for several months.


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  7. jam5971

    jam5971 Member

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    I quite often switch it off completely, sometimes doing a reboot as I can't use it everyday because of my job, so it's not as if it's been on continuously.

    Just one of life's mysteries.


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  8. twerppoet

    twerppoet Well-Known Member

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    Yep. That pretty much describes most computer glitches. :)
     
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